Membership and A9 Insiders Program Terms

Last Updated: August 14, 2026

These Membership and A9 Insiders Program Terms (these “Program Terms”) apply to (a) the paid membership plans offered by Another Nine, LLC, an Ohio limited liability company (“Another Nine,” “we,” “us,” or “our”) (each, a “Membership”), and (b) the free A9 Insiders loyalty program (the “A9 Insiders Program”), including any related rewards, discounts, store credits, referral credits, exclusive offers, and early access opportunities. The Memberships and the A9 Insiders Program are together referred to in these Program Terms as the “Programs.” Your purchase of a Membership, or your enrollment or participation in the A9 Insiders Program, constitutes your agreement to these Program Terms.

The Programs are subject to and governed by Another Nine’s Terms of Use, Privacy Notice, and Facility Terms. The Terms of Use, available at www.anothernine.com/policies/terms-of-service, govern your access to and use of www.anothernine.com. The Privacy Notice, available at www.anothernine.com/policies/privacy-policy, governs the processing of personal information collected through your use of and access to the website and the Programs. The Facility Terms, available at www.anothernine.com/pages/facility-terms, govern your use of space, services, equipment, private golf simulator suites (“Sim Suites”), common areas, and other physical portions of any Another Nine location.

These Program Terms are limited to the Programs. They do not replace or modify the Terms of Use, Privacy Notice, Facility Terms, or any other terms that may apply to your relationship with Another Nine, except to the extent these Program Terms expressly govern your participation in the Programs.

Some Another Nine locations may be independently owned and operated by franchisees. Membership availability, pricing, billing options, and certain operational policies may vary by location, as published on the applicable location’s page at www.anothernine.com.

1. Eligibility and Accounts

You must create or maintain an Another Nine account to purchase a Membership or to participate in the A9 Insiders Program, subject to the Terms of Use.

The Programs are intended for personal, non-commercial use only, except to the extent an Executive Membership is used by an organization’s designated users as described in Section 3(d). You may not create more than one account, transfer your account, sell your account, assign your account, share Program benefits, sell Program benefits, broker Program benefits, or use the Programs for any commercial purpose, unless we expressly authorize that activity in writing.

You must be at least eighteen years old and have the legal capacity to enter into a binding agreement to purchase a Membership or to enroll in or manage a Program account. If a minor participates in a reservation or uses a facility in connection with a Program benefit, the adult account holder or reservation holder is responsible for the minor’s conduct and compliance with all applicable terms, policies, rules, and laws.

We may deny, suspend, or terminate your enrollment, Membership, account, reservation privileges, facility access, or Program benefits at any time if we reasonably believe that you have violated these Program Terms, the Terms of Use, the Privacy Notice, the Facility Terms, any applicable offer terms, or applicable law.

2. Memberships — Overview

Another Nine offers four Membership tiers: Starter, Pro, Elite, and Executive. Each tier provides access to private Sim Suites twenty-four hours per day, seven days per week, subject to a confirmed reservation, reservation availability, these Program Terms, the Facility Terms, your account remaining in good standing, and any additional terms made available by Another Nine.

Pricing

Membership pricing is location specific. Current pricing, and the billing options available at each location, are published on that location’s page at www.anothernine.com. The pricing published for your location at the time of purchase or renewal applies.

One Membership Per Person

Unless we expressly authorize otherwise in writing, you may hold only one active Membership at a time. You may not purchase multiple Memberships of any tier — including multiple Starter Memberships — for the same or overlapping billing periods, whether under one account or multiple accounts, and you may not use multiple Memberships, accounts, or purchases to obtain additional included hours at Membership rates, stack member discounts, or otherwise circumvent tier pricing. Additional Sim Suite time beyond your tier’s included hours must be purchased as additional hours under Section 4. If we determine that duplicate or overlapping Memberships have been purchased, we may cancel the duplicate Membership(s) and refund the associated fees, and we may treat the conduct as account misuse under Section 7.

Home Location

When you purchase a Membership, you must designate one Another Nine location as your home location (your “Home Location”). For Starter and Pro Memberships, included hours may be redeemed only at your Home Location. For Elite and Executive Memberships, your Home Location is the location whose published pricing applies to your Membership. You may request to change your Home Location no more than once per billing period by contacting us; changes take effect at the start of your next billing period unless we agree otherwise, and your Membership fee will adjust to the published pricing for your new Home Location.

Network Access

Elite and Executive Memberships include network access, meaning they may be used to book a Sim Suite at any participating Another Nine location. Network access is intended to provide flexibility for travel and occasional play at other locations; it is not intended to allow you to pay a lower Membership rate than the published rate for the location where you primarily play. If more than twenty percent of your usage — measured by reserved Sim Suite hours over your then-current billing period or any rolling ninety-day period — occurs at a participating location other than your Home Location, we reserve the right, upon notice to you, to redesignate that location (or, if your away usage is spread across multiple locations, the away location where you played the most) as your Home Location and to apply that location’s published pricing to your Membership, and you will be responsible for paying any difference in price, including the difference attributable to the period in which the excess usage occurred. Nothing in this paragraph limits our rights under Sections 6 and 7.

Included Hours

Starter and Pro Memberships include a set number of Sim Suite reservation hours each monthly membership period, credited monthly regardless of whether you are billed monthly, quarterly, or annually. Elite and Executive Memberships have no monthly hour allotment; play is unlimited within the applicable daily cap, subject to the fair-use rules in Section 6. Included hours are redeemable only against Sim Suite reservations, have no cash value, may not be redeemed for cash, transferred, sold, or shared outside your own reservation, and are forfeited upon expiration or upon cancellation or termination of your Membership as described in these Program Terms.

The following table summarizes the current Membership tiers. If this table conflicts with the detailed descriptions in Section 3, Section 3 controls.

	Starter	Pro	Elite	Executive
Included hours	4 / month	9 / month	Unlimited	Unlimited
Daily cap	No cap	No cap	2 hours	4 hours
Rollover of unused hours	None	One period	n/a	n/a
Locations	Home Location only	Home Location only	Any participating location	Any participating location
Complimentary club rentals	Included	Included	Included	Included
Guests permitted	Included	Included	Included	Included
Discount on additional hours, league passes, and lessons	5%	10%	15%	15%
Annual facility takeover event	—	—	—	Included
Billing options	Monthly, quarterly, or annual	Monthly, quarterly, or annual	Monthly, quarterly, or annual	Annual only

3. Membership Tiers

(a) Starter

The Starter Membership is designed for occasional play and includes four hours of Sim Suite reservation credit each monthly membership period, redeemable at your Home Location only. There is no daily usage cap. Unused Starter hours expire at the end of the monthly membership period in which they were credited and do not roll over. Starter members receive a five percent discount on additional hours, league passes, and lessons.

(b) Pro

The Pro Membership includes nine hours of Sim Suite reservation credit each monthly membership period, redeemable at your Home Location only. There is no daily usage cap. Unused Pro hours roll over one time: hours not used during the monthly membership period in which they were credited carry forward to the immediately following monthly membership period and, if still unused at the end of that following period, expire. Hours may not be carried forward more than one period. Pro members receive a ten percent discount on additional hours, league passes, and lessons.

(c) Elite

The Elite Membership includes unlimited play of up to two hours per day, redeemable at any participating Another Nine location, subject to the Network Access terms in Section 2. Elite Memberships have no monthly hour allotment and no rollover; unused daily time does not accumulate or carry forward. Elite members receive a fifteen percent discount on additional hours, league passes, and lessons.

(d) Executive

The Executive Membership is a corporate membership designed for businesses and organizations and is offered on an annual billing plan only. Executive Memberships include unlimited play of up to four hours per day, redeemable at any participating Another Nine location (subject to the Network Access terms in Section 2), and one facility takeover event per membership year, subject to advance scheduling, availability, occupancy limits, the Facility Terms, and any additional event terms we provide. Use of an Executive Membership is limited to the individual users designated in accordance with the applicable membership agreement or offer terms; each designated user must maintain an Another Nine account and comply with these Program Terms and the Facility Terms. The purchasing organization is responsible for its designated users’ compliance. Executive members receive a fifteen percent discount on additional hours, league passes, and lessons.

(e) All Tiers

All Memberships include complimentary club rentals during reserved Sim Suite time, subject to availability and the Facility Terms. Members may bring guests to a reserved Sim Suite, subject to Section 6, occupancy limits, and the Facility Terms. Daily caps are measured per calendar day based on the local time of the location where the reservation is made, unless we state otherwise.

4. Additional Hours and Member Discounts

After you have used your included hours (or, for Elite and Executive members, in addition to play within the applicable daily cap), you may purchase additional Sim Suite time at the rates published for the applicable location, less your tier’s member discount. Member discounts on additional hours, league passes, and lessons apply only to eligible purchases made through Another Nine’s authorized channels while your Membership is active and in good standing, may not be combined with other offers unless we expressly state otherwise, and are subject to the benefit restrictions in Section 13. From time to time, we may also offer members periodic special discounts and promotions (for example, on leagues and lessons); any such offers are subject to their stated terms.

5. Fees, Billing, Automatic Renewal, Cancellation, and Refunds

(a) Fees and Billing

Membership fees, applicable taxes, and any other charges you authorize are billed to the payment method on file at the start of each billing period (monthly, quarterly, or annual, depending on the plan you select and the options available at your location). You are responsible for keeping your payment information current. If a payment fails, we may retry the charge and may suspend your Membership benefits, reservation privileges, and facility access until payment is received.

(b) Automatic Renewal. YOUR MEMBERSHIP AUTOMATICALLY RENEWS AT THE END OF EACH BILLING PERIOD, AND THE PAYMENT METHOD ON FILE WILL BE CHARGED THE THEN-CURRENT RATE PUBLISHED FOR YOUR TIER AND LOCATION, UNTIL YOU CANCEL. We will provide notice of an upcoming renewal, and of any change to your renewal rate, by email or as otherwise required by applicable law before the renewal charge occurs.

(c) Cancellation

You may cancel your Membership at any time through your account or by contacting us at support@anothernine.com. Cancellation takes effect at the end of your current billing period. You will retain access to your Membership benefits through the end of the period for which you have paid, after which any unused included hours, rollover hours, and other Membership benefits are forfeited.

(d) Refunds

If no Membership benefits have been used during the applicable billing period (including any redemption of included hours or rollover hours, use of a member discount, use of guest or club-rental privileges, or a facility takeover event), you may request a full refund of a Membership charge within seven days after the date of the charge. Otherwise, Membership fees are non-refundable, and we do not provide partial or pro-rated refunds for unused time, unused hours, or mid-period cancellations, except as expressly stated in these Program Terms or required by applicable law. Nothing in this section limits any non-waivable rights you may have under applicable law.

6. Reservations, No-Shows, Booking Limits, and Fair Use

(a) Reservations Required

Membership benefits do not guarantee any particular reservation, Sim Suite, facility, location, date, or time. All play requires a confirmed reservation made through Another Nine’s authorized booking channels, and all reservations remain subject to availability and the Facility Terms.

(b) Cancellations and Rescheduling

Unless a different window is stated at the time of booking or in the applicable location’s posted policies, you may cancel or reschedule a reservation without penalty up to twelve hours before the scheduled start time. Included hours redeemed for a timely canceled reservation will be returned to your account.

(c) No-Shows

If you fail to timely cancel a reservation and do not use it (a “No-Show”), the included hours redeemed for that reservation are forfeited and will not be re-credited, and any amount paid for that reservation is non-refundable, except as required by applicable law or as we otherwise determine in our discretion.

(d) Booking Limits

To keep Sim Suites available for all members and guests, we may impose and modify limits on booking activity, including limits on the number of open (future) reservations you may hold at one time, the number of reservations you may make per day or per week, how far in advance you may book, and back-to-back or peak-hour bookings. Any such limits will be communicated through the booking flow, your account, posted policies, or other reasonable means.

(e) Excessive No-Shows and Booking Abuse

Repeatedly booking reservations you do not use, holding reservations in order to block availability, or otherwise abusing booking privileges harms other members and guests and violates these Program Terms. If you accumulate repeated No-Shows (for example, three or more No-Shows in any ninety-day period) or engage in booking abuse, we may take one or more of the following actions, in our discretion: issue a warning; restrict, suspend, or revoke your booking privileges; reduce your advance booking window; suspend your Membership; or terminate your Membership under Section 7.

(f) Fair Use of Unlimited Tiers

Elite and Executive “unlimited” play is unlimited within the applicable daily cap and is intended for the ordinary personal use of the member (or, for Executive Memberships, of the designated users). You may not book time in a manner designed to circumvent the daily cap (including by booking under another person’s account), reserve Sim Suites you do not intend to use, or use your Membership to obtain Sim Suite time for people other than yourself and your accompanying guests.

(g) Personal Use; No Transfers; No Commercial Use

Memberships and Membership benefits are personal to the member (or, for Executive Memberships, to the designated users) and may not be shared, transferred, sold, resold, assigned, or made available to others. You may not share your account credentials or facility access credentials, permit others to play under your Membership when you are not present, resell reservations or Sim Suite time, or use a Membership for any commercial purpose (including operating lessons, coaching, or other paid services at a facility), unless we expressly authorize that activity in writing.

(h) Guests

Guests may use a Sim Suite only during your reservation and while you are present, subject to occupancy limits and the Facility Terms. You are responsible for your guests’ conduct and their compliance with the Facility Terms.

7. Membership Suspension, Revocation, and Termination

We may suspend, restrict, revoke, or terminate your Membership, booking privileges, facility access, account, or any Membership benefit, immediately and without prior notice, if we reasonably believe that:

1. you have violated these Program Terms, the Terms of Use, the Privacy Notice, the Facility Terms (including applicable house rules, access rules, safety requirements, occupancy limits, and alcohol, food, and beverage policies), any applicable offer terms, or applicable law;
2. you have engaged in excessive No-Shows or booking abuse as described in Section 6;
3. you have damaged, misused, or endangered any facility, Sim Suite, simulator, equipment, or other property, or endangered, harassed, or threatened any person;
4. you have shared, transferred, or resold your Membership, Membership benefits, reservations, or access credentials, or permitted unauthorized access to any facility;
5. you have engaged in fraud, misrepresentation, bad-faith chargebacks or payment disputes, repeated failed payments, or other account misuse; or
6. suspension or termination is otherwise necessary for safety, security, fraud prevention, legal compliance, system integrity, facility operations, or the protection of Another Nine, its franchisees, or other members, guests, or users.

If we terminate your Membership for cause under this Section 7, your unused included hours, rollover hours, credits, and other Membership benefits are forfeited, no refund will be provided except as required by applicable law, and we may deny you future membership, reservations, or facility access. We may also pursue any other remedies available to us, including recovery of amounts owed for damage, cleaning, or unpaid charges, in accordance with the Facility Terms and applicable law.

If we terminate your Membership other than for cause, we will refund the pro-rated, unused portion of any prepaid Membership fees for your current billing period, which will be your sole and exclusive remedy for that termination, except as otherwise required by applicable law.

8. A9 Insiders Program

The A9 Insiders Program is Another Nine’s free loyalty program. There is no cost to join or participate in the A9 Insiders Program: enrollment is free, and the A9 Insiders Program has no membership fee, recurring charge, billing period, automatic renewal, or purchase requirement. A9 Insiders Program benefits include: a one-time twenty-five percent discount redeemable on your first eligible reservation completed after enrollment; five percent cash back on eligible orders; annual birthday benefits, subject to any additional terms made available by Another Nine; referral credits; and periodic exclusive offers and discounts (including, from time to time, special discounts on leagues and lessons) and early access to events and promotions. We may add, remove, substitute, limit, or modify A9 Insiders Program benefits at any time in accordance with these Program Terms and applicable law.

The A9 Insiders Program is a loyalty program, not a paid Membership, and it operates differently from the Membership tiers. Sections 2 through 7 of these Program Terms apply only to paid Memberships and do not apply to the A9 Insiders Program. The A9 Insiders Program does not provide included Sim Suite hours, unlimited facility access, priority access, guaranteed reservations, advance booking rights, member pricing, or any right to use an Another Nine facility without a confirmed reservation, unless we expressly state otherwise in a separate offer or applicable terms.

9. Sign-Up Discount

Upon enrollment in the A9 Insiders Program, eligible participants receive a one-time twenty-five percent discount redeemable on their first eligible reservation completed after enrollment at any participating Another Nine location. Unless we state otherwise in the applicable offer, the sign-up discount may be used on weekday or weekend reservations.

The sign-up discount may be used only once, may be applied only to eligible reservations, and may not be redeemed for cash, applied retroactively, transferred, sold, combined with other offers, or used after expiration, unless we expressly permit that use or applicable law requires otherwise.

10. Cash Back and Store Credit

After enrollment, eligible A9 Insiders Program participants earn five percent cash back on eligible orders, including Sim Suite reservations and other eligible purchases made through Another Nine’s authorized channels. We may designate certain purchases as ineligible for cash back (for example, gift cards or other stored-value products, taxes, and fees) in the applicable offer terms or checkout flow. Cash back accumulates as store credit or rewards credit in your Another Nine account and may be applied at checkout toward future eligible purchases.

Cash back and store credit are earned only on eligible, completed orders and may be reduced, withheld, reversed, or rescinded for canceled reservations, refunded orders, chargebacks, disputed charges, suspected fraud, account misuse, pricing errors, technical errors, or other circumstances inconsistent with these Program Terms or the applicable offer terms.

Store credit is subject to applicable state stored-value, gift card, unclaimed property, and escheatment laws. Store credit will not expire except as permitted by applicable law. Store credit has no cash value except to the extent required by applicable law and may not be redeemed for cash, transferred to another account, sold, bartered, brokered, or applied to ineligible purchases.

Your account may not always accurately reflect the amount of cash back, store credit, referral credit, or other Program benefits that you have earned or may use. We reserve the right to correct account errors, adjust balances, reverse credits, and cancel benefits that were issued, displayed, calculated, or applied incorrectly.

11. Referral Program

Subject to these Program Terms, Another Nine may offer eligible A9 Insiders Program participants the ability to earn referral credits when they invite friends, family members, or colleagues whom they know personally to enroll in the A9 Insiders Program or make reservations with Another Nine. Each person you invite through the referral feature is a “Friend.”

To be eligible for referral credits, you must invite Friends only through referral links, codes, messages, or other invitation mechanisms that we authorize through our website, account tools, email, SMS, social media, or other channels that we approve (each, an “Authorized Invitation”). You will not earn referral credits based on invitations that are not Authorized Invitations or that do not comply with these Program Terms.

Unless we state otherwise in the applicable referral offer, you will receive referral credit only when a Friend who is not an existing Another Nine customer, has not previously completed a reservation, and is not using another account or alternate email address to circumvent Program rules completes their first eligible reservation as a result of your Authorized Invitation. When a referred Friend completes their first eligible reservation, both the referring participant and the new participant may receive a ten-dollar store credit or other referral benefit stated in the applicable referral offer.

A Friend may be required to follow the directions in the Authorized Invitation, enroll in the A9 Insiders Program, use the applicable referral link or code, and complete an eligible reservation within the applicable offer period before either party receives any referral credit. If the Friend does not follow the required steps, does not complete an eligible reservation, cancels the reservation, receives a refund, initiates a chargeback, or otherwise fails to satisfy the applicable offer terms, we may decline, withhold, reverse, or rescind the referral credit.

Referral credits may be subject to limits on the number of credits you may earn, the number of Friends you may refer, the number of referral credits available for a Friend’s reservation, the time period in which a Friend must complete a reservation, and any other restrictions stated in the applicable referral offer. We may impose or modify those limits at any time in our discretion and may apply them to particular offers, participants, locations, channels, partners, or promotions.

12. Referral Restrictions

You may not refer yourself, create multiple accounts, create fake or fictitious accounts, use alternate email addresses, use shared payment methods or shared account information to circumvent Program rules, or otherwise attempt to obtain referral credits through conduct that we determine violates the spirit or intent of the Programs.

You may not tamper with the Programs, act in an unfair or disruptive manner, use any bot, script, automated system, device, artifice, or other method to participate in or receive benefits from the Programs, or post instructions designed to help the public commit fraud, inflate benefits, or circumvent Program rules.

You may not conduct your own promotion, sweepstakes, contest, advertising campaign, paid search campaign, affiliate campaign, coupon site listing, public referral campaign, or marketing activity in connection with the Programs unless we expressly authorize that activity in writing. You may not use Another Nine’s name, logos, trademarks, trade dress, copyrighted materials, website content, promotional materials, or other intellectual property in connection with any referral activity except as we expressly permit through an Authorized Invitation.

You may not use the Programs to violate any law, infringe or violate the rights of any third party, send unsolicited commercial messages, engage in harassment, abuse, deceptive practices, illegal conduct, hateful or obscene conduct, or otherwise act in a manner that we determine is inconsistent with the Programs.

13. Benefit Terms and Restrictions

Program benefits, including Membership benefits, member discounts, included hours, sign-up discounts, cash back, store credit, referral credits, exclusive offers, and early access opportunities, are subject to availability, eligibility, verification, fraud prevention, technical limitations, and any additional terms stated in the applicable offer or checkout flow.

Unless we expressly state otherwise, Program benefits may be used only through Another Nine’s authorized channels and may not be redeemed on any third-party website, marketplace, reseller platform, or unauthorized channel. Program benefits may not be combined, stacked, transferred, sold, bartered, brokered, redeemed for cash, applied retroactively, used to purchase gift cards or other stored-value products, or used after expiration, except as expressly permitted by us or required by applicable law.

Program benefits are promotional and may be withheld, reversed, adjusted, or canceled if we determine that the benefits were issued in error, obtained through fraud, obtained through self-referral, associated with duplicate or fictitious accounts, associated with canceled or refunded reservations, associated with chargebacks, or otherwise obtained or used in a manner that we did not intend.

Should there be any tax liability for the accumulation, receipt, redemption, or use of Program benefits, that tax liability is your sole responsibility.

14. Reservations and Facility Use

Program benefits do not guarantee any reservation, Sim Suite, facility, location, date, time, event, promotion, product, or service. All reservations remain subject to availability, and physical access to any Another Nine location requires a confirmed reservation.

The Facility Terms, available at www.anothernine.com/pages/facility-terms, govern your reservation transaction and your physical use of any Another Nine facility. When you use a Program benefit in connection with a reservation, and when you or your guests access or use an Another Nine facility, the reservation and facility use remain governed by the Facility Terms, including applicable house rules, access rules, safety requirements, occupancy limits, alcohol policies, food and beverage policies, cancellation rules, refund rules, store-credit rules, and damage or cleaning obligations.

If a reservation purchased using a Program benefit, discount, included hours, store credit, referral credit, or other reward is canceled, rescheduled, refunded, reversed, or adjusted, we may return, reinstate, reverse, reduce, or cancel the applicable benefit, discount, credit, or reward in accordance with the applicable policy, the Facility Terms, and applicable law.

15. Privacy

Your participation in the Programs is subject to the Privacy Notice, available at www.anothernine.com/policies/privacy-policy, which governs how Another Nine collects, uses, discloses, and otherwise processes personal information in connection with the website, the Programs, accounts, memberships, reservations, communications, referrals, rewards, store credits, facility access, and related services.

Program participation may involve the collection and use of account information, contact information, reservation history, purchase history, referral activity, rewards activity, communications preferences, device or access information, payment-related information, and other information reasonably necessary to operate, administer, secure, analyze, and improve the Programs and related services.

16. Changes; Suspension; Termination of the Programs

We may modify, suspend, replace, or terminate the Programs, these Program Terms, or any Program benefit, at any time. If you have provided us with an email address and a change to these Program Terms materially affects your rights, we will notify you by email or as otherwise required by applicable law. Any changes will become effective when posted or otherwise made available, unless a later effective date is stated.

If we make a change to these Program Terms or to Membership benefits that materially and adversely affects a paid Membership, the change will take effect for your Membership no earlier than the start of your next billing period, except where an earlier change is required by applicable law or is necessary for safety, security, fraud prevention, or legal compliance. If you do not agree to the change, you may cancel your Membership as described in Section 5(c) before the change takes effect.

We may immediately suspend or terminate your Program participation, Membership, account, reservation privileges, facility access, or Program benefits if we reasonably believe that you have violated these Program Terms, the Terms of Use, the Privacy Notice, the Facility Terms, or applicable law, or if we believe suspension or termination is necessary for safety, security, fraud prevention, legal compliance, system integrity, facility operations, or protection of Another Nine or other users.

If we suspend or terminate your Program participation for cause, we may void referrals, cancel pending benefits, remove earned benefits, reverse credits, deactivate your account, deny redemption, and take any other action we deem appropriate to protect the Programs, Another Nine, our franchisees, our users, or our facilities, to the maximum extent permitted by applicable law.

17. Void Where Prohibited

The Programs are void where prohibited by law. We may restrict, suspend, or cancel the Programs, any Program benefit, or your Program participation in any jurisdiction, location, or circumstance where a Program or benefit would be unlawful, restricted, taxed, regulated, or otherwise subject to requirements that we elect not to satisfy.

18. Contact

If you have questions about your Membership, the A9 Insiders Program, or these Program Terms, contact us at support@anothernine.com or through the contact information published on your location’s page at www.anothernine.com.